Services:

• Family Works Northern
• Enliven Positive Ageing Services (formerly Homecare)
• Coactive Collaborative Disability Services
• Budgeting and Money Management Service
• Older Persons Advocacy and Liaison Service
• Connecting with Parishes
• Presbyterian Opportunity Shoppe
• The Foodbank at St David's

Coactive Collaborative Disability Services

Coactive is a home and community-based support service for disabled people, recently reconfigured to provide better support to disabled people.

The new service model is aligned with the Government's New Zealand Disability Strategy, which is aimed at ensuring disabled people are better supported to participate in their community and have increasing choice about, and control over, what they do. Consequently, the modification of our service is focused on increasing the amount of choice and control these service users have, in the context of developing partnerships with them. 

Our new service model has been developed in response to feedback from young disabled people. They have told us that they require a reliable, consistent and flexible service. They also need to know who their support assistant is, when they will arrive at their home and whether they can adjust to different requirements if needed.

Coactive objectives:

• To improve the way we provide support to disabled people
• To be more flexible and responsive so we meet a broader range of needs
• To enable service users to manage resources and relationship issues with their support assistant(s) more effectively
• To give service users more direct control and empowerment over their support.

The new Coactive service model includes the following components:

• Support to build service users' capability to take a greater role in service delivery
• Specialised training for support assistants
• Enhancement of the relationship between support assistants and service users and their families.

Coactive is available in Central and South Auckland, upon referral from a Needs Assessment and Service Co-ordination agency.

To find out more:
Phone: 09 580 1247 or 09 580 1245
Email: ydp@psn.org.nz